Philosophy

If there’s one thing I’ve learnt about the property industry, it’s this…

It’s never about the house. It’s about the people who live in it. And that’s why I place such emphasis on meaningful, trusting relationships. It’s why you’ll never have to chase me for an update, and why you’ll never get handed on to another, less experienced member of the team.

Simon Minter – Client,

From start to finish, LA Agency provided a significantly higher quality and exclusive level of service, truly personalised and tailored to my needs. The availability and responsiveness of their founder, Maddie Lewington, meant I could reach out any time of the day or week for help and assistance, drawing on her years of experience, which made the entire process incredibly smooth and stress-free.

Sarah Itier – Buyer,

Thank you for our lovely card and bottle. Thank you for everything Maddie. You’ve been absolutely amazing. It has been the most stress free house buying experience. The house feels like home already, and the boys were so happy to see the garden. I’ll be recommending your agency to everyone.

Mr and Mrs Hill – Buyer,

We recently bought a period house in Cheltenham through LA Agency. Maddie was highly efficient, responsive and helpful throughout the whole process from first viewing to moving-in day. She actively liaised with both sets of solicitors, recommended local surveyors and specialists and always kept us informed. Maddie made the whole move easier for us and was a pleasure to deal with.

Rich Tan – Client,

Wow! LA agency!! So impressed with the level of service. I felt at ease every step of the way and was confident that all was in control of the sale. Super efficient and went above and beyond my expectations. Thank you so much!!!

Mr and Mrs Cross – Client,

We thoroughly recommend LA Agency. Maddie is dedicated, professional and always positive. Thank you for all your hard work.

Stuart Holt – Buyer,

Buying a house in a week over Christmas is stressful for all parties. Maddie at LA Agency went above and beyond to make it happen. Both buyer and, indeed, seller will be forever grateful. What a lady! What an agent. You are amazing, thank you.

Candy Shaw – Client,

The sale of our property was never going to be straightforward, but with Maddie from LA Agency, we won through in the end. We cannot praise her enough. She was there every step of the way. She is very professional and offers a superb, bespoke service, and we thoroughly recommend her.

Lucie Stocoe – Buyer,

Maddie was incredibly supportive throughout the purchase of my first property. Nothing was too much trouble and she even negotiated the sale whilst on her holiday!I would thoroughly recommend her to navigate you through the purchase of your next property. She is passionate, professional and very knowledgeable.

Luke Stack – Client,

We have been impressed with LA Agency from the outset. Nothing has been too much trouble (and this has been a long process with a few issues along the way!) and we honestly feel that the sale wouldn’t have taken place without the support and attention given. During a stressful time of selling a property, it was refreshing to have someone so calm and professional driving things along. We highly recommend using LA Agency

Ed Mawle – Client,

Maddie made the whole selling experience as seamless as is possible. We were particularly impressed with her marketing & sales skills, the handling of potential buyers and her communication with us at every step. Nothing is ever straight forward but Maddie maintained her composure throughout and her confidence never waned that she would get the job done. LA Agency delivered for us in spades!

Reece Clarke – Buyer,

Maddie and LA Agency was a great experience for us buying our new home in Cheltenham. Highly recommended, personable and professional.

Carrie Lister – Client,

Excellent experience selling my house with Maddie. Great knowledge of Cheltenham, prompt with communications, honest and transparent approach to negotiations and just a lovely person! Would highly recommend.

Rich Carter – Client,

After 23 years in our family home, the decision to sell was always going to be an emotional and challenging step. From our very first meeting, Maddie understood this wasn’t just a transaction – it was the closing of a significant chapter in our lives, and she was there with us every step of the way. Maddie’s service can only be described as world-class. She strikes that rare balance of being highly professional whilst maintaining a superb personal touch that made all the difference during such a challenging time.

Sue Davenport – Client,

I have moved seven times, and generally, my experience with estate agents has not been positive. However LA agency is a different animal altogether! Right from the moment she took on my property for sale, she was on it. Communication was exemplary with weekly updates and daily calls if needed. Maddie is very experienced and very connected in fact, my buyer was not looking for a property like mine at all, but Maddie talked to them about the benefits and potential, resulting in a viewing and immediate offer

Lucy L – Buyer,

We recently bought a house through Maddie, and thank goodness she was involved! We had a complex and protracted effort to get it over the line, and it was stressful and frustrating at times. She gave 110% commitment, and – even though she wasn’t our agent! – we had excellent service and support from her. I wouldn’t hesitate to use Maddie if and when we decide to re-enter the housing market fray! I wholeheartedly recommend her.

Sara Carter – Client,

This wasn’t the experience of a traditional estate agent – it felt like having an extremely experienced and talented individual completely dedicated to our journey. Maddie’s expertise, empathy, and commitment transformed what could have been a stressful ordeal into something we could actually navigate with confidence. If I could give more than 5 stars, I would. This was genuinely 7-star service. We cannot recommend Maddie highly enough.

HERE’S how I
LIKE TO WORK

A/

Conversation is queen.

I love talking to my clients. Whether it’s a quick telephone update or an in-depth meeting over coffee and cake, I believe conversations are fundamental to a successful working relationship. I never progress sales over email and am always available for a quick chat.

B/

A true people person.

I pride myself on building strong relationships with all kinds of people. By diffusing tension, building genuine connections and making people feel good about themselves, I’ll help you find the perfect buyers and make sure your sale is as smooth as it can be.

C/

The gift of time.

I’m generous with my time and give as much as you or your buyers need. Buying a new home is a huge investment and shouldn’t be rushed. My no-pressure, calm approach pays dividends with the best possible outcomes for everyone involved.

D/

I take care of everything.

When I worked for other estate agencies, I reluctantly passed my clients to other team members. So now, I choose to work with my clients from instruction through to a joyful key handover. It’s a more reassuring way to work for everyone who’s involved.

E/

It’s about the bigger picture.

Things may go wrong – it’s par for the course when you’re selling or buying a home. What matters is that we focus on the finish line – I’m here to keep people on side, drive your sale forward and keep you feeling confident in the process.

F/

Interested in finding out more
about me and how I work?

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Successfully matching exceptional people with exceptional homes for over 20 years

I had an early insight into the world of property – my parents frequently moved house when I was growing up, and I loved the nervous excitement that accompanied the process. I was inspired to get my first job in estate agency at the age of 19 and swiftly fell in love with it. Fast-forward more than 20 years, and I’ve worked in Cheltenham and across London, having negotiated sales and purchases for clients who have gone on to remain lifelong friends.

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See what new homes are for offer and take a delve into more of my day to day life

🌟 Still loving every moment, every day, even after all these years 🌟There’s a rhythm to being instructed on a home to sell…That first call to book a viewing.
The follow-up afterwards, sometimes amazing news, sometimes having to manage expectations.The reassuring chat with a nervous buyer about their survey.
Offering to pop back to the house to check something because the buyers live miles away.Turning up early.
Heating on.
Cushions straightened, lights just right, prepping for someone to imagine their future.And then comes that call…
“We’ve done it.”
Followed by the message that never gets old:“Thank you so much for all you’ve done.”I started in property in 2001, and I’ll never forget being told:“These ladies work hard, and you need to prove yourself.” Catherine Anderson ~ still the best advice of my 20’s!I came into this industry full of passion and over the years, every colleague, every team, every client, every home, every moment has only deepened it. I hope that shines through in everything I do. 🏡✨Here’s to the early starts, the late calls, the nerves, the excitement… and the joy of helping people move forward. 💛#EstateAgent #PropertyLife #Since2001 #GoingTheExtraMile #HomeSellingJourney
What if you could have it all… on one level?A private entrance, garden, and garage…plus a short stroll to Montpellier’s cafes and boutiques.That’s Heysham House, Park Place 🏡✨See www.laagency.co.uk for further details#HeyshamHouse #CheltenhamProperty #DreamHome #Sellingcheltenham #sellingcotswolds
🏡 From A Viewing to A Final Sale 🏡Sometimes, the right person walks into your life at just the right moment. For this family, it all started when they came to view a property… and saw Maddie in action. 💫That very first meeting left such an impression that when it came time to sell their long-loved family home, they didn’t even consider anyone else.With Maddie’s personal yet professional touch, her experience, enthusiasm, and unwavering care for every detail, what could have been a stressful, emotional rollercoaster turned into a smooth and memorable journey. 🌟“We couldn’t and wouldn’t have done it without you, Maddie!” 💛Stories like these remind us why we do what we do,  it’s never just about selling a home, but about helping families start their next chapter with confidence and peace of mind.#ClientJourney #HomeSweetHome #SuccessStory #HappyClients #PropertyWithHeart #EstateAgentExcellence
Since launching on Monday, I’ve been overwhelmed with gratitude. ✨This branding has been a dream in the making, shaped with care, intention, and a vision for offering something truly different. To now see it come to life exactly as I hoped, feels extraordinary.Thank you for every message, every kind word, and every bit of encouragement. Your support means more than I can express, and it inspires me as we step into this exciting new chapter.Here’s to a future built on trust, integrity, and beautiful beginnings. 🤍#BespokeEstateAgency #ANewChapter #Gratitude #ElegantLiving #PropertyWithPurpose
Getting everything ready for the cricket today, one of my favourite summer events 🥂🏏It’s a corporate day, so I’m keeping it polished but relaxed. A few outfit options laid out… I’ll probably still change my mind last minute!It’s all about that effortless, understated vibe and making sure I’m comfortable enough for a long day of sunshine, chats and maybe a few bubbles.Which look would you go for?#CricketSeason #CorporateStyle #QuietLuxury #EventDressing #CheltenhamEvents #LAAgencyLife
Sneak peek 👀 | LECKHAMPTONA whisper of elegance, a hint of home…Here’s your first look at our newest listing in the heart of Leckhampton.📍 Exclusively with LA Agency.Want to see more?💌 DM us to arrange a viewing.#LeckhamptonLiving #LAAgency #LuxuryHomeUK #CotswoldHomes #CheltenhamProperty #LuxuryEstateAgent
A little visit to the beautiful @jomalonelondon store in Cheltenham to pick up a chic housewarming gift for one of our latest completions 🕯️The store is just as elegant as ever & now with a beautiful new look and an in-store embossing machine it gave us the perfect opportunity to give that extra personal touch.Luxury in the details, just how we like it ✨#CheltenhamHomes #HousewarmingGifts #QuietLuxury #JoMalone #LAAgencyStyle #RefinedLiving
School’s out, the sun’s out… and so is another SOLD board ☀️✨This afternoon, my daughter cycled past Great Norwood Street & spotted my SOLD board and proudly said, “It should be AL!” (her initials) and in that moment, everything I juggle as a mummy and business owner felt beautifully worth it.Running an agency while being present for her isn’t always easy, but moments like these remind me exactly why I do it.If you’ve followed my journey, supported my business, or just love a behind-the-scenes glimpse of property and real life, thank you 🙏🏼#SOLDbyAL #Cheltenhamhomes #QuietLuxury #PersonalService

• Contact

Whether you have questions about one of my properties, would like an appraisal or are interested in learning more about how I work, please get in touch.

In-Person

I don’t have the unnecessary expense of a high-street office, but would be delighted to meet you at your home or over a pot of coffee in a mutually suitable location.

Online

Connect with me on LinkedIn or follow me on Instagram to see my latest property insights and success stories.