Philosophy

If there’s one thing I’ve learnt about the property industry, it’s this…

It’s never about the house. It’s about the people who live in it. And that’s why I place such emphasis on meaningful, trusting relationships. It’s why you’ll never have to chase me for an update, and why you’ll never get handed on to another, less experienced member of the team.

Simon Minter – Client,

From start to finish, LA Agency provided a significantly higher quality and exclusive level of service, truly personalised and tailored to my needs. The availability and responsiveness of their founder, Maddie Lewington, meant I could reach out any time of the day or week for help and assistance, drawing on her years of experience, which made the entire process incredibly smooth and stress-free.

Sarah Itier – Buyer,

Thank you for our lovely card and bottle. Thank you for everything Maddie. You’ve been absolutely amazing. It has been the most stress free house buying experience. The house feels like home already, and the boys were so happy to see the garden. I’ll be recommending your agency to everyone.

Mr and Mrs Hill – Buyer,

We recently bought a period house in Cheltenham through LA Agency. Maddie was highly efficient, responsive and helpful throughout the whole process from first viewing to moving-in day. She actively liaised with both sets of solicitors, recommended local surveyors and specialists and always kept us informed. Maddie made the whole move easier for us and was a pleasure to deal with.

Rich Tan – Client,

Wow! LA agency!! So impressed with the level of service. I felt at ease every step of the way and was confident that all was in control of the sale. Super efficient and went above and beyond my expectations. Thank you so much!!!

Mr and Mrs Cross – Client,

We thoroughly recommend LA Agency. Maddie is dedicated, professional and always positive. Thank you for all your hard work.

Stuart Holt – Buyer,

Buying a house in a week over Christmas is stressful for all parties. Maddie at LA Agency went above and beyond to make it happen. Both buyer and, indeed, seller will be forever grateful. What a lady! What an agent. You are amazing, thank you.

Candy Shaw – Client,

The sale of our property was never going to be straightforward, but with Maddie from LA Agency, we won through in the end. We cannot praise her enough. She was there every step of the way. She is very professional and offers a superb, bespoke service, and we thoroughly recommend her.

Lucie Stocoe – Buyer,

Maddie was incredibly supportive throughout the purchase of my first property. Nothing was too much trouble and she even negotiated the sale whilst on her holiday!I would thoroughly recommend her to navigate you through the purchase of your next property. She is passionate, professional and very knowledgeable.

Luke Stack – Client,

We have been impressed with LA Agency from the outset. Nothing has been too much trouble (and this has been a long process with a few issues along the way!) and we honestly feel that the sale wouldn’t have taken place without the support and attention given. During a stressful time of selling a property, it was refreshing to have someone so calm and professional driving things along. We highly recommend using LA Agency

Ed Mawle – Client,

Maddie made the whole selling experience as seamless as is possible. We were particularly impressed with her marketing & sales skills, the handling of potential buyers and her communication with us at every step. Nothing is ever straight forward but Maddie maintained her composure throughout and her confidence never waned that she would get the job done. LA Agency delivered for us in spades!

Reece Clarke – Buyer,

Maddie and LA Agency was a great experience for us buying our new home in Cheltenham. Highly recommended, personable and professional.

Carrie Lister – Client,

Excellent experience selling my house with Maddie. Great knowledge of Cheltenham, prompt with communications, honest and transparent approach to negotiations and just a lovely person! Would highly recommend.

Rich Carter – Client,

After 23 years in our family home, the decision to sell was always going to be an emotional and challenging step. From our very first meeting, Maddie understood this wasn’t just a transaction – it was the closing of a significant chapter in our lives, and she was there with us every step of the way. Maddie’s service can only be described as world-class. She strikes that rare balance of being highly professional whilst maintaining a superb personal touch that made all the difference during such a challenging time.

Sue Davenport – Client,

I have moved seven times, and generally, my experience with estate agents has not been positive. However LA agency is a different animal altogether! Right from the moment she took on my property for sale, she was on it. Communication was exemplary with weekly updates and daily calls if needed. Maddie is very experienced and very connected in fact, my buyer was not looking for a property like mine at all, but Maddie talked to them about the benefits and potential, resulting in a viewing and immediate offer

Lucy L – Buyer,

We recently bought a house through Maddie, and thank goodness she was involved! We had a complex and protracted effort to get it over the line, and it was stressful and frustrating at times. She gave 110% commitment, and – even though she wasn’t our agent! – we had excellent service and support from her. I wouldn’t hesitate to use Maddie if and when we decide to re-enter the housing market fray! I wholeheartedly recommend her.

Sara Carter – Client,

This wasn’t the experience of a traditional estate agent – it felt like having an extremely experienced and talented individual completely dedicated to our journey. Maddie’s expertise, empathy, and commitment transformed what could have been a stressful ordeal into something we could actually navigate with confidence. If I could give more than 5 stars, I would. This was genuinely 7-star service. We cannot recommend Maddie highly enough.

Mr and Mrs C.- Client,

LA Agency and Maddie provide a level of personal and individualised service that I truly believe is unmatched by any other local estate agency. From the word go, Maddie was responsive and attentive, and we immediately knew that our house sale was in a safe pair of hands. Maddie is a highly experienced estate agent who has a in-depth knowledge of the local market. On each occasion, she gave advice that was proven to be entirely correct in her assessment. I would have no hesitation in recommending LA Agency!

HERE’S how I
LIKE TO WORK

A/

Conversation is queen.

I love talking to my clients. Whether it’s a quick telephone update or an in-depth meeting over coffee and cake, I believe conversations are fundamental to a successful working relationship. I never progress sales over email and am always available for a quick chat.

B/

A true people person.

I pride myself on building strong relationships with all kinds of people. By diffusing tension, building genuine connections and making people feel good about themselves, I’ll help you find the perfect buyers and make sure your sale is as smooth as it can be.

C/

The gift of time.

I’m generous with my time and give as much as you or your buyers need. Buying a new home is a huge investment and shouldn’t be rushed. My no-pressure, calm approach pays dividends with the best possible outcomes for everyone involved.

D/

I take care of everything.

When I worked for other estate agencies, I reluctantly passed my clients to other team members. So now, I choose to work with my clients from instruction through to a joyful key handover. It’s a more reassuring way to work for everyone who’s involved.

E/

It’s about the bigger picture.

Things may go wrong – it’s par for the course when you’re selling or buying a home. What matters is that we focus on the finish line – I’m here to keep people on side, drive your sale forward and keep you feeling confident in the process.

F/

Interested in finding out more
about me and how I work?

Schedule a no-obligation chat

Successfully matching exceptional people with exceptional homes for over 20 years

I had an early insight into the world of property – my parents frequently moved house when I was growing up, and I loved the nervous excitement that accompanied the process. I was inspired to get my first job in estate agency at the age of 19 and swiftly fell in love with it. Fast-forward more than 20 years, and I’ve worked in Cheltenham and across London, having negotiated sales and purchases for clients who have gone on to remain lifelong friends.

View my property portfolio

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@laagency2023

See what new homes are for offer and take a delve into more of my day to day life

Some properties just stop you in your tracks and St Philip’s Lodge is one of them.Set behind electric gates, tucked away in this prime location, this handsome period home blends elegance, privacy and beautifully considered space both inside and out.From the grand hallway to the garden views, every inch of this home has been thoughtfully curated and I feel genuinely honoured to step inside places like this every week.Cheltenham and The Cotswolds are full of hidden gems and architectural treasures, and it’s a privilege to represent them with care and detail. This one is truly special.📍 St Philip’s Lodge, Cheltenham#CheltenhamHomes #CotswoldsLiving #PrimeProperty #propertyagent
I finished the renovation… and never even listed it for sale or for rent🙅‍♀️I made a decision. Brook Green is an absolute secret gem, barely anything available to rent and tenants queuing up. 📈My head and heart just couldn’t let it go. So I’m renting it instead.Two rental offers came in from the photos alone, before it even hit the market.I left my new tenant flowers from our local florist 🌸 because when you love a place this much, you want the person living there to love it too.📍Brook Green | LondonWould you have sold or rented? 👇
And here’s why…I renovated this London flat with every intention of selling it.But once it was finished, something shifted. It didn’t just look good, it felt right.The light, the proportions, the way the space came together…it became somewhere I actually wanted to keep.Funny how the right property can change your decision entirely.Would you have sold it?#primeproperty
#propertyadvice
#ukproperty
#beforeandafterhome
#luxuryhomesuk
Most people think you need to rip out a kitchen to add value.You don’t.I considered replacing this with a Neptune kitchen… but because I knew I might sell or rent, it didn’t make financial sense.So instead, I focused on the details that actually change how a space feels:– Better flooring
– Fresh, neutral paint
– Furniture scaled properly to the room
– Softer window treatments
– And small fixes (like concealing appliances)The result…a kitchen that feels far more expensive, without the unnecessary spend.This is exactly where I see so many sellers go wrong…
over-improving in the wrong areas, when their heart isn’t necessarily in it and then not getting the return.Because the goal isn’t to spend more… it’s to sell better.#primeproperty
#luxuryhomesuk
#homesellingtips
#interiorstylinguk
#beforeandafter
Morning light, soft tones, and a space I’ve completely fallen back in love with….After everything you saw in the “before”, this is the finished flat; calm, neutral, layered with greens, and designed to feel as inviting as possible.I kept the palette simple and timeless, with pieces from Neptune, OKA and Sanderson, mixed with a few touches from Zara Home and The White Company…nothing overdone, just considered.And now… I’m slightly stuck.Because this is the part no one talks about, when you’ve brought a property back to life, and suddenly you’re not quite ready to let it go.Sell… or rent it again?Either way, this process has reminded me why presentation matters so much.It’s not just about how a property looks, it’s how it makes you feel.And this one finally feels like home again 🤍#interiorstyling
#quietluxury
#propertystyling
#londonproperty
#homedetails
I bought this apartment in 2012, it‘s held a very special place in my heart. The question is…..do I let go?For the last 7 years, it’s been rented out and if I’m honest, it became quite a sad place.Unloved.
A little bleak.
A bit gritty.A collapsed chimney, gas leak, government charges…..all these things made me question everything.So this time, I decided to put myself on the other side of my job, not the agent, but the owner.Deciding what’s worth doing…how much to invest…wondering if it will actually make a difference. My local agent actually said ~ leave it, it’s a great flat as is!My gut instinct (and maybe a touch of experience) screamed to keep it simple; paint, flooring, and bring it back to life.I’m not a designer but I have loved every minute of planning, prepping and presenting. Living this myself has only reaffirmed my perspective on P R E S E N T A T I O N ✨Because the truth is….presentation isn’t just important… it’s everything.So here’s P A R T 1.Thinking of selling and don’t know where to start? I’m always here 🤍#londonproperty #londonhomes #londonrealestate #londoninteriors #beforeandafterhome
April so far… 🌍✨With everything going on in the world, the market hasn’t been the easiest to navigate but if there’s one thing I’ve learnt, it’s that consistency always wins, but also patience.This Easter break has been a little mix of everything… juggling mummy life, client calls, school holidays, and yes, being able to join the occasional mid-day ice cream stop 🍦💛Behind the scenes, it’s not always perfectly polished. It’s emails between little trips out, calls taken in the car, being present where it matters most, while still keeping everything moving with care, focus and intention.Progress is still progress.Grateful for clients who trust the process, even in uncertain times, and for the reminder that you can build something incredible…even while balancing it all.Here’s to showing up, in business, in motherhood, and in life - however that looks each day for you ✨1. Val D’Isère 🎿
2. Lunch 🥕
3. Lake Annecy 📍
4. Royal Crescent ~ SOLD 🍾
5. A moment with my heart beat
6. Tulips for days in Imperial Square
7. En route to Winson
8. New Instruction incoming ~ DM for info
9. Salted caramel ice cream moments
10. New instruction ~ Moorend Grove
11. New Instruction coming soon
12. Me
13. Melrose - price reduction £795,000
14. Coming soon….Mill Farm
15. The blossom looks incredible right now
16. Me….Bentham Manor viewings
17. New….nails
18. Tulips#cheltenhamproperty #workingmum #propertylife #realestateuk #estateagentlife
Still taking this in, if I’m honest…The response to the first edition of LA Magazine has been nothing short of incredible.What started as a simple idea, to showcase beautiful homes and standout local businesses, it has been met with such warmth and support. I’m genuinely so grateful to everyone who featured, shared, and took the time to read it.The next edition will be released in late May… and we’re already carefully curating what’s to come.If you’re a seller looking to present your home in a more elevated way, or a local business that would like to be part of something considered and refined, I’d love to hear from you.Please feel free to message me directly to be involved.Thank you again, I can’t wait to share it with you ✨
International Women’s Day ✨I realised recently that over 60% of the people who follow and support this business are women, something I’m incredibly grateful for.Running this business independently means so much of what I do is built on trust, connection and relationships. The conversations, recommendations and support I receive from women in this community never go unnoticed.So many important life decisions begin with a conversation about home, and it’s a privilege to be trusted with that.I’m incredibly grateful to everyone who supports this business, but today felt like the right moment to acknowledge the women who make up such a big part of this community.To everyone who follows along, supports the business and trusts me with their homes - thank you. I never take that trust for granted.Happy International Women’s Day.#InternationalWomensDay
#WomenInProperty
#FemaleFounder
#CheltenhamProperty
#WomenSupportingWomen
The last few weeks have been a little surreal.Seeing our prestige magazine out in the world, on coffee tables, shared between friends, passed to future sellers, has meant more than I can explain.The kind messages, the conversations it’s started, the clients who’ve told me “this feels different”… that’s exactly why I created it.Luxury marketing isn’t just about beautiful pages.
It’s about telling your home’s story properly and making it impossible to ignore.Thank you to everyone who’s supported, shared and reached out, I don’t take it for granted.This is only the beginning.If you’d like your home featured in the next edition, my inbox is always open.#LAAgency #PrimeProperty #LuxuryMarketing #CheltenhamProperty #QuietLuxury
Now step inside.A beautifully refurbished apartment in The Park where period elegance meets considered modern design.Generous proportions, two elegantly appointed en suite bedrooms and a seamless living and dining flow create a home that feels both refined and effortless.Meticulously finished and ready to be enjoyed from day one.A quietly exceptional Park residence.
Viewings commencing tomorrow.#cheltenhamproperty #laagency2023 #estateagent #cheltenham #propertyagent
Helping you fall in love with your next home 💗
The best homes aren’t just well designed, they’re loved, they’re well lived in.Spaces that feel calm. Warm. Effortless.That’s always the standard.- LA Agency

• Contact

Whether you have questions about one of my properties, would like an appraisal or are interested in learning more about how I work, please get in touch.

In-Person

I don’t have the unnecessary expense of a high-street office, but would be delighted to meet you at your home or over a pot of coffee in a mutually suitable location.

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